A skill is a specific capability an agent can use: extract the key clauses from a contract, generate a risk summary, cross-reference a document against a regulatory checklist, draft a client letter in a specified format. Agents are made up of skills. The skills available to an agent define exactly what it can and cannot do.
Your administrator assigns skills to agents when configuring them for your firm's workflows. As a professional user, you do not manage skills directly. What you see is the effect: an agent that can do certain tasks and not others. If an agent cannot do something you expect it to, the relevant skill may not be configured — raise it with your administrator.
Each skill produces a specific type of output: a structured list, a drafted document, a classification, a data extract. The output type is defined by the skill. When you review an agent's work, the structure of what you see reflects which skills were used to produce it.
Skills can be updated by your administrator to improve their behaviour or adapt them to new requirements. When a skill is updated, ongoing tasks continue with the previous version. New tasks use the updated version. The version used for any given output is part of its detail record.
Platform features and interface are subject to continuous improvement. Descriptions in this guide may not reflect the exact layout or wording of the latest released version.